+254 794 040 771
info@veetechkenya.co.ke
Rm 213, 2nd Flr, Nyandarua Hse,Nairobi CBD

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Terms of Service

Last Updated: July 8, 2026

1. Introduction

Welcome to Veetech Kenya ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website veetechkenya.co.ke (the "Site") and any products or services purchased through the Site.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to all the terms, please do not use the Site.

2. Business Information

Veetech Kenya
Rm 213, 2nd Flr, Nyandarua Hse, Nairobi CBD
Nairobi, 00100, Kenya
Email: info@veetechkenya.co.ke
Phone: +254 794 040 771
Business Registration Number: PVT-271J9DBJ

3. Products and Services

We offer security and electronics products including CCTV systems, access control systems, security alarms, and ladders. All product descriptions, images, and specifications are provided for informational purposes and are subject to change without notice.

4. Orders and Payment

4.1 Order Acceptance

All orders are subject to acceptance by Veetech Kenya. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspected fraud.

4.2 Pricing

All prices are listed in Kenyan Shillings (KES) and are subject to change without notice. Prices do not include applicable taxes or shipping fees unless explicitly stated at checkout.

4.3 Payment

Payment must be made at the time of order placement through our approved payment methods, which include cash on delivery and M-Pesa. By providing payment information, you represent that you are authorized to use the payment method and that the information provided is accurate.

5. Shipping and Delivery

Shipping timelines and costs are calculated and displayed at checkout. We aim to process orders within 24 hours. Delivery times are estimates provided by our shipping partners and are not guaranteed. Risk of loss passes to you upon delivery to the shipping carrier.

6. Returns and Refunds

Please review our Return and Refund Policy for complete details on returns, exchanges, and refunds. By purchasing from us, you agree to the terms of that policy.

7. Warranties and Disclaimers

All products are covered by the manufacturer's warranty, where applicable. Veetech Kenya makes no representations or warranties of any kind, express or implied, regarding the products, including merchantability or fitness for a particular purpose, except as explicitly provided by the manufacturer.

8. Limitation of Liability

To the fullest extent permitted by law, Veetech Kenya shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you paid for the product in question.

9. User Obligations

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

10. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Veetech Kenya or its content suppliers and is protected by copyright and intellectual property laws. Unauthorized use of any content is strictly prohibited.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Nairobi, Kenya.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will become effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms. We encourage you to review this page periodically.

13. Contact Us

If you have questions about these Terms, please contact us: